i am a genuine vodafone user and my number is ********20. I had recharged twice yesterday ie, 30-1-15. for rs. 150 full TT twice and then i had activated my 199 net pack. They credited 98 net pack in addition to 199 net pack and cancelled the 98 net pack. so, i referred it to the customer care and they replied in a lethargic manner that it is my fault and not theirs. i am a college student pursuing law. i have only fixed monthly recharge, so if u do such injustice to your customers. where are we suppose to go and complain. i have done mobile portability from docomo to vodafone for the valuable services provided by you. If we dont receive proper solution to this. what are we to do?
my mail id is c.aravind123456@gmail.com