MTS MOBILE COMPANY SERVICE PROVIDER - MTS is a fraud and Cheater company
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Complaint by: Roushan Kumar on August 25, 2013, 10:45 am in Mobile Service Providers

Hi,
I am Roushan, resident of east delhi. My MTS mobile no is - ********34.
I am a Marketing Manager in a MNC company due to which i have to travel a lot and due to this i am using this of mine MTS mobile no whenever i am in delhi.
This time i came to delhi on 21st August 2013 and recharged my mobile with Rs 50 (coz at that time they were promoting full talk time in Rs 50 recharge).

On 23rd Aug 2013, i received a sms on my MTS mobile regarding deduction of Rs 5, i immediately called to cust care exe to knw that why they deducted this money, so he told me that some event masala event is activated on my no. I told him that i did not activated any service but he told that he cant do anything except deactivating the service. I told him to deactivate the service, he told that he deactivated that service and after that i disconnected the mobile.
Today i.e. 25th Aug 2013, when i checked my Mobile balance, it showed deduction of Rs 10. Again i Called to cust care exe and what i got to know from her is that that particular Event Masala service is still activated on my no. Means the earlier cust care exe did not cancelled that services earlier.

I just wanna ask the MTS that is it the services which you guys are providing.
First of all you activate any services from your side and then start deducting money.... Acchha tarika hai Customers ko BEBKUF bana k paise kamane ka....
I just wanna know that without my acceptance how a service got activated and even after converstaion with your cust care exe for deactivation how it did not got deactivated.

It simply shows that the MTS Company as well as the Cust Care exe of the Company are liar....they are simply a CHOR who steal the money of their customers.

Other Customers, its a request from me that kindly chk your balance on daily basis coz ye Sale MTS wale aise he Sare Customers ko BEBKUF bana k har customers se Daily Rs 5 or even more Earn kar rahe hai....so Guys be Careful from this CHEATER Company and even more CHEATER Cust Care exe of the Same company.

Complainant's Goal: To raise awareness
Complaint Location: IndiaDelhiEast Delhi
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