I have booked returned flight ticket from TravelChaCha.com in Spicejet form Pune to Delhi and back Delhi to Pune on 11-Aug-2010 for Travel Dt: 26-Aug-2010 with TravelChaCha Ref ID: ANQKGL, ANQJHO respective amount Rs.7386 and Rs.6284. I waited for tickets till 23-Aug-2010, but didn't received any, so I postponed my journey to 29 Aug and booked ticket from Yatra.
I got a call from them on 24 Aug for my booking in Indigo Flight, I asked them to refund the money as they didn't make the booking in desired Airline. The girl from TravelChaCha assured me that total money will refunded in 48 hours and will be credited to my credit card, also I will be receiving email from them regarding the refund.
I haven't received any email from them till date and even they are not responding to my emails. I tried to reach on them from customer nos. 1********2,01145080808, still no response.
I feel like cheated as customer support is bad. It seems TravelChaCha doesn't follow any online business ethics.
I strongly appeal to leading Bank gateways like SBI/CITI/HDFC/ICICI to review the business policy of TravelChaCha website and stop such kind of online frauds.
I believe that this forum will help me to get my money back from the TravelChaCha and will help other consumers to stop using TravelChaCha fraud website.
I support this complaint. And i am also facing the same issue.
I have called htem almost 20 times and emailed them. all they can do is nothing.
Its been almost 3 month and i haven't received my Refund. Please check into it and take serious action against them.
I swear i will never book a ticket again using their portal.
Ref No: anskiw.
hi,
Greetings!
This is to share with all of you that i have booked flight tickets from travelchacha.com in the month of august 2010 & at that time company is facing some technical problem in their portal. So, i won't got my tickets on time.
But i got my full refund & as i had promised to write this thing clear about the company on net, so i am posting this comment. They kept their promises.
thanks
vishal
Hi,
This is to discuss with you that I had booked travel tickets from travelchacha.com at very low prices in the month of august 2010, but got the tickets very late.
At that time, I was thinking that may be i have blocked my money in a fake website, but luckily i got my tickets.
One of my friend also told me that he had recently booked flght tickets from travelchacha.com & got tickets on time. There problems are solved & now the portal is running successfully.
regards
chetna
I doesn't support this complaint.
I have booked online sumo car from travelchacha.com & it was a really good experience.
I am not used their other services, but i can say that they have best online car rental facilities.
I support this complaint. And i am also facing the same issue.
I have called htem almost 50 times and all they can do is nothing. This is really pathetic and they are completely fraud.
Its been almost 45 days and i haven't received my Refund. Please check into it and take serious action against them.
I swear i will never book a ticket again using their portal and will suggest others not to use it either.
Ref No: anskiw.
Booking date:13th Augus-2010
Cancel dat:18th August-2010
Flight:Pune-Delhi and Return
An email communication has been sent to TravelChaCha on September 14, 2010, 10:58 am
yes i do support basant. THREE YRS BACK A GIRL NAMED ESHA CALLED ME UP TO START A TRAVEL BUSINESS WITH TRAVELCHACHA .COM I BECAME THEIR PARTNER AFTER PUTTING AN AMOUNT OF RS. 100000 IN THEIR ACCOUNT. I BOOKED 5 OR 6 TICKETS AFTER THAT MY DUE AMOUNT LEFT IN THE ACCOUNT WAS 10110 AND THEIR WEBSITE HAS FAILED DUE TO TECHNICAL PROBLEM. I COULD OPEN THE WEBSITE WITH MY USERNAME PASSWORD AND LOG IN ID BUT WHEN I REACH DELHI AND WENT TO THEIR OFFICE, AFTER KNOWING MY AGENCY ID THEY BLOCKED IT AND WAS UNABLE TO LOG IN AND I AM NOT ABLE TO SHOW THEM THE DETAILS. AND INSTEAD OF I GETTING ANGRY WITH THEM THE OWNER OF THE COMPANY STARTED THREATENING ME THAT HE WILL BEAT ME UP AND THROW ME OUT OR EVEN KILL ME. SINCE MY SMALL BROTHER WAS THERE WITH ME I COULD NOT CHALLENGE THEM FOR A FIGHT. PLEASE HELP ME TO RESOLVE THIS PROBLEM. THREATENING OTHERS STATE PEOPLE BY DELHITES. I AM FROM MANIPUR. AND THERE ARE SO MANY PEOPLE FROM DELHI IN MANIPUR DOING BUSINESS. IF I START TREATING THEM LIKE THE WAY HE TREATED ME, WHAT WILL BE THE CONSEQUENCES.