hi my name is basu barua,resident from mumbai,i had booked 7 tickets,dated 22 december 2015,from mumbai to howrah by 12322 kolkatta mail,pnr numbers are as follows (1),********98,(2) ********91,(3)********41,the train got delayed for more then 15 hours,so the authority people told to cancel and file a tdr,i did the cancellation and filed the tdr,the cancellation id is as follows,1000000********,1000000********,1000000********,the transction id is 1000003********,now it been almost a full year,and with repeated,reminders through emails and personally visiting the head office in cst mumbai,again and again,finally my patience is running out,mentaly and phsically,i have no choice but to complaint through you,or the last option is to take them to consumer court,it is a humble request to see this matter as soon as possible,awaiting your response BASU BARUA CONTACT NO********85