IRCTC Indian Railways - Money Debited Twice
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Complaint by: Alisha Jose on January 16, 2017, 10:35 pm in Indian Railways

Yesterday(15/1/2017) I had booked 2 tickets from Vasco Da Gama to SBC Bangalore at 11:45 pm. I gave all my details paid via my debit card and then after paying it said some error and said that no transaction can be done between 11:45 and 00:20.The ticket was not booked then. So I had the tried in the morning and got it done at 8:47 a,m. I got a message that Rs 595 was deducted along with the train ticket message on the mobile at 8:47 am. Then I got another message at 11:43 am that Rs 595 got deducted. Why has my money been debited twice for the same tickets?
I have tried to call Customer Care so many times but it was useless. All time the line is busy and when it gets through no one is picking up.
Transaction Id:100000714550630
PNR NO:4327711916

Complainant's Goal: Refund My Money
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaGoaNorth Goa

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