Home Shope18 - Mobile Handset received from HOME SHOP 18 was of IMPORTED 1 year back!!!
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Complaint by: DEEPAK SHENOY K on February 1, 2011, 8:46 pm in Mobile and Cell Phones

To whoever interested to know, what "HOMESHOP 18" sends to the valuable customers?

Order No.:901961069 / Dtd. 09.01.2011
Sub order No.32168929


By getting inspired from the HOMESHOP 18, I have placed an order for KARBONN DUAL SIM TOUCH SCREEN MOBILE PHONE - K570 model set.

The order recd by me on 14/01/2011 with a great difficulty!!!!

But when opening the recd pack, I found the set was IMPORTED in the month of JAN.2010!!!! That means it’s of one year old!!!!!

Immediately I rang to “HOME SHOP 18” customer care center on this issue, since the Battery needs to be replaced due to year old!!! But the replied given was “Ours is of huge company we can’t see all that, any how you receiving the order set of same specification is of a great thing!!!!!!"

Now i am worried about will my handset battery live long??? Should I once again incur overhead expenditure for the new one from the market?

So before anybody placing the order from HOME SHOP 18, kindly glace what has happened to me and then decide whether one should place an order for taking considering only on the PRICE FACTOR???

Complainant's Goal: Lets all future purchaser from HOME SHOP 18 be aware of what happed to me!!!
Complainant's Target: Home Shope18
Complaint Location: IndiaKarnatakaUdupi

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Recent Comments
1.
Thu, 03 Feb 2011  HomeShop18

Hi Deepak,

We apologize for the inconvenience caused. As per our discussion, we have shipped new phone to you. You will receive the product within 3- 4 working days.

Regards,
Homeshop18 Online Support Team

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