I had ordered a Sony laptop from Flipkart on a cost of Rs. 36,990/-. They shown that a laptop bag and a 8 GB pendrive would be supplied alongwith Laptop. However, on receiving the courier, it was found that they had supplied only laptop and no other items were found therein. On contacting their customer care, no satisfactory answer was given by them. This is going on since last 14 days and Flipkart customer service response is very bad. They only keep you on hold and giving no answer.