IndiGo Airlines - misbehavior by ground staff Mr.Rohit at
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Complaint by: on December 29, 2015, 1:19 pm in Airlines

I was travelling from Ranchi to Lucknow via Delhi on 28.12.2015 in flight 6 E 146. Boarding was from gate 15 and one of the person/indigo staff Mr Rohit was on duty with Mr Himanshu as his supervisor.I was prevented at the gate by Rohit on account of my hand bag's size though I had no difficulty with this handbag at Ranchi Airport and I was allowed to come in.I have no problem with this and Rohit was well within his right to ask me for not carrying my handbag in the aircraft but I have two serious issues with him
1-Mr Rohit was very rude and rough with me.
2-Bigger hand bags of other passengers were allowed by him though same rule applies to everybody
I told him that I am a frequent Indigo flier and an IFS officer and need to be convinced that why you should be arrogant in convincing me and same rule should apply to all.I request you to kindly take action against him so Indigo should not suffer on account of his dereliction of his duty.
Uma Shanker Singh
umashankar.87@gmail.com

Complainant's Goal: Disciplinary action against Mr Rohit
Complainant's Target: IndiGo Airlines
Complaint Location: IndiaUttar PradeshLucknow
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