Huda Al Saie - Milages Users
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Complaint by: Huda Al Saie on April 9, 2017, 2:48 am in Airlines

As I was flying back from Oman this evening , I tried to upgrade my tkt from economy to Business class as I have some milages ! I used it on my way from Bah -Oman ! But at the desk , station manager said that his superior ( Mrs. Zahra ) told him that milages seats had been all taken !! When I was at the plane , I saw 3 seats at the back ( which they usually use them for milages clients ) were empty !! 2 or 3 seats had been given to Omani Citizens & 1 seat to Philippino girl !! Gulf Air is the only National Air line that we have ! I think they should consider giving seats to Bahrainis ! For the last 10 yrs I had been traveling with Qatar & Etihad Airlines and I have Gold cards with them !! Just started to use Gulf Air as I have lots of Milges from Amex & Visa Cards ... I was very upset today , as I m using my own Milages for upgrading ..Its not that I got it free !
My flight details :
Gulf Air 565 08 April 18:55 Seat 9 D

I do hope that I will get an answer from you .

Best Regards ,
Huda Al Saie

Complainant's Goal: To know why they didn't accepted my milages for upgrading to Business Class !!
Complainant's Target: Huda Al Saie
Complaint Location: BahrainManama

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