Complaint regarding refusal to refund registeration fees towards Club Mahindra membership inspite of infroming sales & Member relations withing the policy time frames.

Payment made towards registeration on 6th Feb 09 Rs 15,855/- by credit card. Due to my spouse losing his job we didnt want to continue with the membership, but when we contacted the sales person we did not receive any favourable response. After chasing several times we were given the Memebr Realtions nos. After receiving the welcome kit we sent a mail to feedback@clubmahindra.com on 4th Mar 09 as mentioned in their letter.

Subsequently we met Ms Ujwal Khot (Zonal Manager) personally on 4th Apr 09 to explain that our case was genuine.

We still have not received any favourable response till date & have been chasing regualrly.