Lenovo India - Lenovo phab not working
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Complaint by: venugopal v v on October 20, 2017, 1:16 pm in Mobile and Cell Phones

Hi

This is regarding the Lenovo phab i bought last year on Flipkart.

Product details:
Lenovo Phab
Purchase date- Oct 13th 2016
serial number- RLETBFCHGEHXCF3
IMEI- ********1122471

I had a very bad experience with this product from 1st week of usage. The reception was going for a toss initially & later the device used to switch off on its own. it would not switch on back for a day or two, and later was switching on.

I took this to your authorized service center in Bangalore (1575, 11th Main Road, Aurobindo Marg, 4T block, Near Main Post office, Jayanagara, Bengaluru, Karnataka 560011) and they said there was no issue with the device. It worked for another week & i had same issues. I took it to same service center 2 more times & they returned saying there was no issue.

I stopped using the device with SIM card & used it only to watch media. From last week the device is not even switching on. It just charges & thats it. And now its out of warranty (just a week)

This is the worst experience i had with any brand w.r.t product & a hopeless service capabilities.

I dont want to go to the same service center who are totally incapable to detect any issues. Let me know how can this issue be resolved.

You can contact me on ********75.

Regards
Venugopal

Complainant's Goal: replacement or refund & compensation for the inconvenience
Complainant's Target: Lenovo India
Complaint Location: IndiaKarnatakaBangalore
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