Star Cj Alive - issues with refund
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Complaint by: Reena Verma on July 15, 2014, 6:46 am in Utility Services

I would like to raise a case against StarCj.
The mode of payment was online payment. I have purchased a product under order number 2014-06-23-049357 on June 24 and cancelled it on 25th but till date they haven't returned my money.
I have called and raised escalations with them multiple times however till date they haven't resolved the query. Every time when I call them to ask for status their response would be that they haven't received the product back in their warehouse.
For matter of fact I never received anything and the product is with their dispatch team only. If they have issues in delivering it back to their ware house why customers are being troubled for same.
I have called them multiple times and their customer care one of the worst CC available. They are not at all professional. Every time I call they would commit a call back from their escalation team however till date I haven't got any call or resolution.

Regards
Reena Verma

Complainant's Goal: need refund
Complainant's Target: Star Cj Alive
Complaint Location: IndiaKarnatakaBangalore
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Recent Comments
1.
Thu, 09 Oct 2014  Abhijit Parbhane

I support you Reena. I am exactly treated in the same way by Star CJ. Pathetic Customer Service, Pathetic Managers.

Vini, Kishan & Kanhiya... Most Pathetic people i have met till now!

Regards,

Abhijit Parbhane