Punjab National Bank - irregular deduction of sms charges
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Complaint by: priyanka on April 15, 2017, 7:35 pm in Banking and Finance

Respected sir/mam,
I have a student account in Punjab national bank bearing account number 4148000100119531 in the branch kota nagar nigam kota rajasthan – 324001 .having branch ifsc code PUNB0414800.In the account I credited 1000 Rs/- on 10/12/2013 .This date is the opening date of my account and first day I credited 1000 Rs/- in my account .When I opened this account I never demanded for sms alert nor this facility is being provided by bank. But from 10/12/2013 to 04/08/2015 an amount of 101.1 Rs/-on account of SMS alert have been debited from my account which is irregular and I request you to direct the Branch Manager to stop the debit in future and irregular debit of Rs. 101.1/- which has been already debited from 10/12/2013 to 04/08/2015 may be refund at the earliest. And then an action is also taken for my complaint and my debited balance has been refunded to me. After this action I again credited my account by Rs 200./- on 02/12/2016 .But when I check the mini statement of my account on 24/03/2015 I was extremely shocked because again sms alerting charges are debited from my account and in my account the balance is showing Rs.982.2/- .The total amount I credited in my account is RS.1200/-.but the bank again debited the sms alerting charges from my account .Instead of giving interest they debited the irregular amount from account.

Complainant's Goal: dedution for sms charges
Complainant's Target: Punjab National Bank
Complaint Location: IndiaRajasthanKota

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