IRCTC Indian Railways - IRCTC failed transactions
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Complaint by: Sreekanth on January 30, 2011, 10:10 pm in Indian Railways

Sir,

My name is Sreekanth G Pai. I have booked 6 tickets through irctc online booking on 30-1-2011 for a journey from MAJN to ERS on 24-4-2011. I used SBI bank associates card (SBT Debit card) for making payment. A total of Rs 1080 was deducted from my account but the transaction was failed due to some issue with the connection. The reservation status is shown as not booked but the amount has been deducted from my account. When can i expect to get the refund ? Please help.

The details of the Transaction are as follows.
Transaction ID: 0302640481
Train No: 12618
Train Name: MNGLA LKSDP EXP
From Station: (MAJN)
To Station: (ERS)
Date Of Journey: 24-Apr-2011
Class: SL
Boarding: (MAJN)
Resv Upto: (ERS)
Date Of Booking: 30-Jan-2011
Total Fare: Rs 1080.00
Reservation Status: Not Booked.

Complainant's Goal: Refund for failed transaction
Complainant's Target: IRCTC Indian Railways
Complaint Location: India › Kerala › Ernakulam
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Sun, 30 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on January 30, 2011, 10:10 pm