South Eastern Railway - irctc
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Complaint by: a samanta on December 31, 2015, 5:42 pm in Indian Railways

Sir I have book one rail ticket through IRCTC website from Renigunta (RU) To kharagpur (KGP) in Tirupati santragachi Express on 16 Nov 15 PNR 4214137940 But that day due to bad weather my train was cancelled but I can't receive my refund money till now on my linked bank account. For this sir, I kindly request u investigate my details and resolve or refund my money ... Regard A samanta Mob. 9655017582 PNR - 4214137940 TXN ID - 100000357936215

Complainant's Goal: refund my money
Complainant's Target: South Eastern Railway
Complaint Location: IndiaTamil NaduVellore

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1.
Mon, 14 Nov 2016  Rajib Kumar Chakrabarty

Sir I have booked one rail ticket through IRCTC website from Tatanagar(TATA) to Howrah(HWH) in 12866 / Lalmati Express on 17 Oct 2016 PNR - 6157415402. But that day the train terminated short of disatnce at Kharagpur(KGP). Immediately I claimed my refund through TDR vide registration no.- 207161001929 in IRCTC site, where from one week after status showing as CR Registered but no refund made to my Bank A/c till today 14.11.2016. I complained to care@irctc.co.in for this , they replied regretting that it is under decision of South Eastern Railway and IRCTC can't do anything in this regard. So it is my request to you, Sir, kindly intervene in this matter and resolve the issue and refund my money ... Regards, Rajib Kumar Chakrabarty, Mob.- 9955561363, Transaction ID: 100000629940029, Cancellation ID: 100000123401859.