Birla Sun Life - Insurance certificate not received
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Complaint by: Meena on October 21, 2010, 12:56 pm in Banking and Finance

I enrolled for Systemmatic Investment Plan plus insurance for Birla Sun Life Mutual Fund in July 2007. As per the prospectus, I am eligible for free insurance till the scheme is running.

In-spite of my continuous follow-up for the last 6 months, they are not sending me the insurance certificate of the third year. Pl. find below the mails I had sent and the reply I received.

Thank You,

Meena Arul Selvan
A001, Hemanth Orange
6 th Cross Vignan Nagar, Bangalore - 560075
Mobile - 0********12

Birla Sun Life Mutual Fund Folio no : 1014890128


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On Tue, Sep 14, 2010 at 10:54 AM, BirlaSunLifeMF wrote:
Dear Investor,

We thank you for investing in Birla Sun Life Mutual Fund.

In view of your mails, kindly note that we have referred the matter to the AMC once again for clarification with respect to the despatch of the 3 year Certificate of Insurance and please be assured that we shall revert to you today with the exact duration for despatch of the same.

We earnestly regret the inconvenience caused to you.

For further assistance do not hesitate to get in touch with us.

Assuring you of our best services at all times.

Thanks & Regards

Gayathri C
Computer Age Management Services Pvt. Ltd.
Unit : Birla Sun Life Mutual Fund
Rayala Towers, 158 Anna Salai,
Chennai 600002

Complainant's Goal: proper service as promised
Complainant's Target: Birla Sun Life
Complaint Location: IndiaKarnatakaBangalore
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Thu, 21 Oct 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Birla Sun Life on October 21, 2010, 12:56 pm