MMTS - Indian Railway - MMTS - Hyderabad
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Complaint by: Jaya Kumar K on May 4, 2017, 4:22 pm in Indian Railways

I have been travelling on MMTS since Jan 2012 onwards on First Class season ticket from Malakpet / Kacheguda to HiTec city at Hyderabad. I purchase quartely based season ticket booked at Kacheguda, valid from Feb 2017 till 26th May 2017 considering my ID proof at PAN Card and UTS code registered.

Recently, i.e. on 26th April 2017, i boarded return train 47187 at HiTec city station at 17:25 PM travelling upto Kacheguda. TC has boarded to check the tickets and i had shown the season ticket and my PAN Card copy as proof, but declined to consider PAN Card copy as Identify card and penalized me for Rs. 400/- (please find attached) and issued a receipt with wrong date i.e 26th Jun 2017 which is INCORRECT as well as the penalised amount too.

Appreciate if you could validate the penalization against me under this scenario and see that the amount is refunded considering the copy of ID proof is valid and also receipt issued is with advanced date.

Complainant's Goal: Refund of Penalty paid as is unetical by TC even after showing the ID proof
Complainant's Target: MMTS
Complaint Location: IndiaAndhra Pradesh

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