WE WERE OF A GROUP OF 16 FAMILY MEMBERS INCLUDING 2 INFANTS,BOOKED THIS STUPID TRAVELS FOR OUR KASHMIR TRIP.THE AGENCY COLLECTED 90% OF THE
AMOUNT EVEN BEFORE THE COMMENCEMENT OF THE TOUR.HE PROMISED VERY ATTRACTIVE PACKAGE THROUGH HIS BROCHURES SENT TO US,BUT FAILED UTTERLY.HE WAS
MORE INTERESTED IN HIS BALANCE PAYMENT RATHER THAN THE SERVICE OF THE CUSTOMER.HIS HOTEL PARTNER AT SRINAGAR NAMELY GULSHAN VALLEY WAS
EVEN WORSE THAN HIM.THE HOTEL WAS NOT EVEN OF SINGLE STAR WHICH WAS SUPPOSED TO BE A 2 STAR AS PER THE BROCHURE.THE HOTEL MANAGEMENT
THREATENED TO HOLD UP OUR LUGGAGE FOR THE 10% BALANCE AMOUNT ON THE DAY 2 ITSELF.THE FOOD
SUPPLIED WAS ALSO OF WORST QUALITY AND INSUFFICIENT QUANTITY.THE TRAVEL AGENCY HAD ALSO FAILED TO PROVIDE ACCOMADATION AT HOUSEBOAT WHICH WAS
AN IMPORTANT PART OF THE PACKAGE.WE COULD NOT ENJOY OUR TRIP BECAUSE OF THE ILL TREATMENT OF "WONDER WORLD TRAVELS,NEW DELHI".THIS WAS OUR
BITTER EXPERIENCE WITH THE TRAVEL AGENCY.