IDNS Technologies - IDNS Technologies - Mr.Ashok Kumar,did not complete my website and took my money
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Complaint by: on October 30, 2012, 4:41 am in Hosting and Web Design

I would like to make a complaint about Mr. Ashok Kumar and his company IDNS Tecnologies.
I paid them money to create a website for our company on 22/06/2011, they delivered, but it was very late. They obviously had not tested anything to do with my website and there was no training or support given.

Soon after requesting for some initial errors to be corrected, they asked me to pay for support, which I did not agree to pay, especially as I felt the website was not correct from the beginning.

I managed to sort most of the errors myself.

As I worked very hard on my website, I needed to get some additional features added to the functionality of the website. So in June 2012 I contacted the company and gave them a brief idea of my requests, they immediately replied with a price of $475 and the work would be completed in 6-8 working days. I found it strange that they could respond with a quote for the work and a time scale for completion, especially when we did not discuss all the features of my request. They wanted the full amount of money upfront, but I refused and agreed to pay only 50% deposit and the balance on completion.

It is now almost 5 months since I paid my deposit for the upgrades and I still have not received any work. I have emailed Mr. Ashok almost every 2 weeks for the past 5 months, he has responded with silly irrelevant excuses for not providing the upgrade, one of his worst excuses was that there was a power cut in Delia. I have told Mr.Ashok that I want a full refund for my deposit and also the initial work which they carried out for me.

All I have received from this company is grief, stress and mass amounts of spam emails and viruses.
Strangely some of my personal email contacts were sent a mass email by Mr.Ashok offering them his web design services, when I mentioned this to him and expressed my concerns of someone hacking into my email account, he just replied stating that it was a coincidence that my contacts were approached by his company.

I hope people benefit from my story and please avoid using the services of Mr.Ashok and his company, IDNS Technologies. http://www.idns-technologies.com/about-us.html

My story can be backed up by lots of emails of communication between myself and IDNS Technologies.

Complainant's Goal: I want a full refund of my money.
Complainant's Target: IDNS Technologies
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
1.
Mon, 30 Jun 2014  Steve

My previous IT company rip-off me for $5000 and I lost my 1 year business. But my experience with IDNS Technologies is still good. This company is better than some top brand IT Companies in India.

I am using their services for past 3 years. They not only build two websites for me, but also providing technical support for it. I have only one complain with their support team, as their responses are very slow, but I understand if they have many other projects. Now I am going to hire them again, for my partner company. I would definitely recommend IDNS Technologies to everyone wishing to build their website.