I purchased an used Honda City Gxi 2004 Model from one of the Honda Siel dealer who is authorized to sell Honda used cars (Auto Terrace). i.e Saket Motors(Southend Honda), located at badarpur border. I paid a lot more then i would have paid to some outside car dealer.. The reason was very simple....not to be cheated. I was trusting Honda. Because even the Maruti sells good & reliable cars thru their True Value channel. I bought the said car in Rs. 3.8 lacs. The visible KM reading was between 48,000-49,000. But its real mileage covered till the date i purchased was some 1,03000 Kms. When i was asking the Southend executive to give me the serive book and other records of the car..He refused and said- they dont have the same. I never ever thought in my dreams that Honda can cheat like this. When i went to get my car serviced at their service centre after my 5000 Kms travelled. Looking at the problems i faced during this small mileage, Luckily i requested them to give me the service history. And i found that this Car was getting serviced and repaired at the Southend Service only. I took prints of last 5-6 works undertaken on my car, before my purchase. It was purchased by Auto terrace in the worse possible condition & then they tamperred the milage meter. And that too by more then half. Now iam feeling that i was better with my Maruti. Every second day i have to visit them for some or the other problem. My work schedule really doesnt give me this freedom and it is really effecting my Job. Within 2 months, i got my battery, clucth plate changed, and many other parts related to suspension of the car. And still i feel that i will be held on the road sometime. I use to travel outstation every week & this car really doesnt allow me to feel relaxed. They feel proud to solve it on my complaint. But i cant pay any more full day visits to them. I request icomplaints to advice me, where should i file my complaint. How can i file a fraud case in Consumer court or some other court.
An email communication has been sent to Honda Siel Cars India on November 2, 2009, 9:07 pm