The Exuberant - I have been trapped by the fraudulent website and my money is stuck
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Complaint by: Shruti Gupta on April 11, 2017, 6:42 pm in Online Shopping

The company promises to give the reputed bags on time and takes money in advance or at the time of delivery.
In this case, i have been asked to pay money in advance and have got the wrong delivery of the bag.
As per their rules and regulations and policy, I was supposed to get the refund money or the replacement of the actual order within 3 - 4 weeks and its been 1 and half months that they are not able to send us the correct bag.
They have stopped anwersing the calls and responding the messages.

Complainant's Goal: To refund the money or to dispatch the correct order
Complainant's Target: The Exuberant
Complaint Location: IndiaTamil NaduChennai

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