the exuberant - i feel cheated
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Complaint by: varun84 on July 21, 2015, 1:17 pm in Online Shopping

i ordered stuff online two months ago. after 25 days the stuff i received was wrong. they arranged the pick up. and till date i havent received my stuff back. they have taken my money.they are not refunding my money. on 4t of july i got last mail from them that if they dnt deliver stuff in week time they will refund my money. but now they are not replying to my mails nor replying on customer care calls. its been 2 months now.still not received my stuff nor they refunding my money

i have everything in mail.and photos

Complainant's Goal: its a fake site. charged me money. but no stuff no refund
Complainant's Target: the exuberant
Complaint Location: IndiaDelhiWest Delhi
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Recent Comments
1.
Thu, 10 Dec 2015  Daniel Tommasi

This is a total bogus company of very professional crooks. You order something, get something else and discover only too late, when you have already paid for the object. They immediately offer to exchange the wrong item and then you end up having NOTHING, except a sheet of paper by the courier company that confirms your return.
I had ordered a 23,000.00 inr pen, all money is lost and even after months of written and telephonic complains I couldn't retrieve a penny. And this being India, no one takes a lawyer to sue them, as we know it would take forever.