I did not recieve my replacement since 3 weeks...-Snapdeal.com, Snap deal, Snapdeal, Snapdeal .com- iComplaints.in

Snapdeal.com Snap deal Snapdeal Snapdeal .com - I did not recieve my replacement since 3 weeks...

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Complaint by: harika on December 27, 2013, 10:29 am in Online Shopping

Complaint no. 4104135
I have recieved damaged product and returned back it to snapdeal and asked for replacement. Its been 3 weeks and did not recieve any mail response or call. Every time we call - same reply that they do not have any update. I have never seen such a fraud site . They show low prices and attract people and do not have proper customer service. i dont understand what does 7 days 100% money back mean...??

Complainant's Goal: I want replacement or my money back

Complainant's Target: Snapdeal.com, Snap deal, Snapdeal, Snapdeal .com

Complaint Location: India › Maharashtra › Pune

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1.

Fri, 27 Dec 2013 - Business Reply from - Snapdeal (Snapdeal.com, Snap deal, Snapdeal, Snapdeal .com)

Dear Harika ,

Sorry for the inconvenience. This is to inform you that your concern listed 27 DEC 2013 has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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