Dear Sir/Madam
I have a purchased 5 shirts Koutons Brand Rs. 999/- + 200 Freight Charges.
I Note that my size is 42 nos.
He send me 5 shirts through courier.
I recd within 4 days and give 1200/- to courier person.
after I open my packet 4 shirts is 42 size one is L size (one shirt is to short). after that I launch a complaint and continue return in mail 15-20 days. but no response company side.
I gave threat to go consumer court he send me invoice of 5 shirts + one stitch pant for Kouton brand again
I dont give money this time then again open the packet 3 shirts are very badly condition 3 shirt have holes.
I take snap and send to company and launch a complaint last 10 days no action.
One more new things everytime all the representative is busy and he picks the phone after 5 to 6 minutes.
No call back to customer
No email reply from company side.
I already spend around Rs. 500/- on telephonic discussion everytime new chap pics the phone give details and assurance your complaint done within 2 days.
but i am suffer around 2 months. I already spent Rs. 1500/- + 500/- Telephone Charges
I have around 20 emails regarding this issue and all the invoice & login ID's

Kindly help regarding this issue