BSNL Limited - I am not satisfied with your service
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Complaint by: Biplab Debnath on June 3, 2009, 2:26 pm in Telecommunications

Hi,
I am an existing customer of BSNL (Number STD 03213 - Ph- 260082). Previously I had BSNL WLL phone (Number STD 03213 - Ph- 212316). In order to take Broad Band connection I was told that to Change that to BSNL Land Line by the JTO of Jirat-Balagarh Telephone Exchange, Balagarh, Hooghly, WestBengal - 712501. I had submitted an application to do that. In the month of February they have taken the WLL phone(Number STD 03213 - Ph- 212316) back and connected a new Land Phone(Number STD 03213 - Ph- 260082). Then I have applied for Broadband Connection to my new Land Phone although i have not got it installed till now.

After this I got bill for the WLL Phone for the Month of March. I went to JTO again and he told me to ignore this bill and pay the previous due(till Feb). Now again i got the bill for the month of April for the WLL phone and now JTO is saying as the bill got generated, so you have to pay the amount (Rs - 242) for those months.

So my request is that, Please look into this issue and arrange accordingly so that I can avoid paying this extra amount.

Thanks,
Biplab (********65)

Complainant's Goal: I want to avoid paying this extra amount and get Broadband Connection
Complainant's Target: BSNL Limited
Complaint Location: IndiaWest BengalHooghly
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Sun, 28 May 2023  Jackson

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Thu, 04 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to BSNL Limited on June 4, 2009, 10:56 am