Hi team,
Last job sheet number: 1********/131216/48
Exact concern you have in your device: 1st Problem : Apps back Automatically, 2nd : Volume Key Problem,
Address of Nokia care center : Shreeji Enterprises B-7, First Floor, RDC, Raj Nagar Ghaziabad, Ghaziabad - 201002
phone: Lumia 720
IMEI: -35********98074
Warrantee ref number: - GINY012********
Name: Amar Nath Sharma
After the Service Center resolution : they put the phone in testing for 5 days after 5 or 7 day i went to service center and they asked to password. than what types testing they do well known
they again installed a new software and after that no any update is taken by my mobile all other services are working and it seems it can be a pirated software , call block and other services stooped automatically update and other update is on but still i am living with old phone update i can not update my phone by Microsoft. all after 4 times software installation of my phone.
And also none provide me a photocopy of job sheet to me after requesting.
it is very disappointed to me , This will be my seven time on Nokia care center if i go. it is very irritating to me.
Could you please help me in this case or escalate the issue to next level.
Regards,
Amar Sharma
Hi, sorry to hear about your experience. Please write to us on social@nokia.com and provide us with the following details
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC†& send it to 55555, within few seconds you will receive the list of NCCs in that city.
Hi Amar,
Sorry to hear about your experience. Please write to us on social@nokia.com and provide us with the following details
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC†& send it to 55555, within few seconds you will receive the list of NCCs in that city.
send a mail to Social@nokia.com at 27 Feb2014