Maruti Suzuki India Limited - I am not satisfied with your product and service
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Complaint by: udaydua on May 13, 2015, 4:05 pm in Cars Parts and Vehicles

I have purchased a new WagonR CNG on 05-Jun-2011 from your showroom but I am not happy with the car provided. It seems that its an Old Car. When I purcased the car it is having the below mentioned issues.

Alignment & Balancing was not there
CAR is making unecessary Noise
The car ignition automatically stops after 1 or 2 Km
While Applying breaks the break is making noise

After 15 days I have given the CAR for first service with the above mentioned issues & all the issues was not sorted out. Still the below mentioned issues were there after handing the CAR back to me.

CAR is making unecessary Noise
The car ignition automatically stops after 1 or 2 Km
While Applying breaks the break is making noise
Power Window Socket is broken & this was also informed at the time of serivce.
CAR AC not working even after paying charges for the same

Then again I have given my CAR for 2nd Services with the above mentioned issues & still the same issues are there which are mentioned below.

CAR is making unecessary Noise
The car ignition automatically stops after 1 or 2 Km
While Applying breaks the break is making noise

It seems that this is not a new CAR which has been given to me. I am surprised to see such thing as it is for the first time happened to me. I am your loyal customer since ages as previously I was having Maruti 800, then I have purchased WagonR & currently I am owning Swift D-Zire & new WagonR. Also it is very difficult to give the CAR everytime for the same issues again & again.

Details of my New WagonR is mentioned below.

Reg. Dt: 09/06/2011
CH. No: MA3EWDE1S00284373
E. No: K10BNA4299401
Reg. No: DEL2CAN5191

Complainant's Goal: I need to have replacement of my Car & amount refund for paid services
Complainant's Target: Maruti Suzuki India Limited
Complaint Location: IndiaDelhiEast Delhi
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Recent Comments
1.
Thu, 19 Jan 2017  har govind

defected vahical provide by the dealar mr.dheeraj