Dear Sir,
Issue: Complaint against Yamaha service center for poor service done in the last two times.
During my last service , I requested them to change the brake shoe, which they haven’t done, moreover in the current service I requested for spare part.
Service center informed me that spare part is not in stock, but however another person bought this same part in front of me.
I am not sure why the service center denied to provide me the spare part, though I was ready to pay for it.
I am seriously annoyed by the way they treated me and moreover was completely dissatisfied by the service provided.
I would like to raise a complaint against Yamaha service center details given below.
I raise this complaint, so that no one in the future faces the similar experience in the same service center
Dealer Name CAG ENTERPRISES
Address 1071 SATHYAMANGALAM ROAD, COIMBATORE
City Coimbatore
Contact Person M Rayappan
Phone-office 0422-2523777
SalesNumber 2523777
WorkShopNumber 2523813
Phone Res 215450
Vehicle Details :
Yamaha Crux , 2012
Date of sale is 14/8/2012
Reg no :TN37 BY 7410
With Warm Regards,
Ijas ahamed.B
Good evening sir very very worst service center. fully extra charges added am I change clutch cable amount (103.91+gst) but clutch cable replacement service charges (160+gst).
Anathor complain general services (450+gst) in this okay
But general services no boult tite no stand lubricate.didnt proper washing.all consumable charges and replacement charges collected but additional services charges also collected.what this..?????
Address
CAG Yamaha - blue square
Amman covil,
Near to center park,
Saravanampatty,
Coimbatore - 641035
Tamilnadu
Cag yamaha service centre, sathy road gandhipuram, technicians are frequently changing spare parts from service to service. I am highly dissapointed with their behaviour. This type of cheating never saw in any showroom.
Greetings from Yamaha.
We request you to please provide details of your complaint at yes@yamaha-motor-india.com,so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address ( if possible)
You can also register your complaint at our Toll free number 1800-420-1600.
I am raising this complaint on CAG enterprises, Sathy road yamaha showroom.
the recent experiences I have had at the CAG Yamaha BLUE SQUARE Service Center have been extremely disappointing and frustrating.
On multiple occasions, after patiently waiting for over an hour, I have been informed that the service cannot be carried out on the same day due to an apparent overflow of bikes already present for service.