Vodaphone delhi - i am not satisfied with services
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Complaint by: narender on January 12, 2011, 10:05 pm in Mobile Service Providers

Dear Sir,
I have been using my vodaphone mobile no. 9811024475 since 1999. I have never complained to vodaphone regarding the payment but this time when I requested them on 25th Oct. 2010 for activation of email services on my Nokia E-5 Phone, They gave me a plan of rs. 250/ per month for unlimited surfing. I was told that my plan would have a download limit of 512 mb. I have received mails not more than 4 to 5 mails per day.
I received a message to pay bill for rs. 1500/- in the month of December, I enquired about the bill but I have not received any reply from vodaphone for the same. I paid the bill without disputing the same at the time.
This month again when I received bill of Approx Rs 1700/- I checked my bill and found it a 23 page long document and that my vodaphone connect services had been continuously running 24 hrs. and I had been charged for the same. I have never used my mail services continuously, I have also complained many times that the net connect services do not work when roaming, Vodaphone has never commented on the same.

I complained to vodaphone on the 9th of January.2011 regarding the bill but they are not going to understand my problem. They refused to wave off my extra payment and said whatever you want to do, do it.
Then I went to the vodaphone store in Faridabad on 10th jan.2011. The Person sitting on board also refused to solve my problem and did not try to understand my problem.
I have requested them to disconnect my mobile services and I am not going to pay more money. They have refused. I wish to transfer this no. to another carrier ASAP.
I request you to please solve my problem.
Narender Aggarwal
mail: naren2209@yahoo.com

Complainant's Goal: i want to wave off my false bill
Complainant's Target: Vodaphone delhi
Complaint Location: IndiaHaryanaFaridabad

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