Bajaj Electricals - I am not satisfied with bajaj Food processor and the service provider
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Complaint by: karunkumargupta on August 24, 2011, 11:56 am in Others

Hi,

I bought Bajaj Food Processor Platina last year in July 2010. Service guarantee is 2 years including replacement of damaged parts.

I logged a complain on 24-July-2011 that motor is raising too much noise. Other then this, bowl and knob has cracked and due to which its leaking. I have been told that i will get the serive with in 72 hours. But service person had come after 5 days on 29-July and did motor adjustment. For bowl and knob change, he told me that he is raising purchase indent and material will come on monday 1-Aug-2011.
As of now, i did not receive the parts even though with continuous follow up. Every time I have been told that indent is in process and you will get soon.

I need to raise this concern in consumer cell, if the service provider will provide such a pathetic service there must be some action against them so that others will not face the same issue.

Kindly raise this concern to bajaj home appliances for the service providing by named SUDHARSHAN ENTERPRISES.

Attached below address:
SUDHARSHAN ENTERPRISES Shop no -207,2nd floor, Above TMC ,MCH Complex, Putli bowli 'X' Roads, Koti,Hyderabad -500095
Town : HYDERABAD Tel. : 040 - 32940771 / ********95/********82/ MR. RAMULU

Complainant's Goal: I want service as per commitment and on time.
Complainant's Target: Bajaj Electricals
Complaint Location: IndiaAndhra PradeshHyderabad
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Wed, 24 Aug 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Bajaj Electricals on August 24, 2011, 11:56 am