ShopClues - I am not happy with the poor quality prduct
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Complaint by: vineet on July 30, 2013, 4:09 pm in Online Shopping

Respected Sir,
I ordered product on shopclues.com on dated 16 july 2013 with order number 5164543.i got this product on 26-07-2013. I used this Product last day. it is of very very poor quality.The on/off button is so hard that it is so irritating. and when i try to trim my beard it did not work.and b/w this it oftenly stop in working.please pickup this product as early as possible.i did not expect this thing from our side.

it is electronic device.and it is not working properly .

and they replied me today like this. Is this the service provided by them.i am really frustrated.I want this product to return as early as possible..i don't want to argue on any topic.if they have any doubt then pick up their product and check it . It is of worst quality i have ever seen. no one will like to buy this product for 5 rs.

replied by shopclues team on my email

Ankush, Jul 30 03:12 pm (IST):
Hello,

Thank you for contacting ShopClues.com.

Based on your concern, we would like to inform you that as we have cross checked with the merchant that the product that is delivered is the same that is mentioned on the website and is 100% standard quality. Unfortunately the merchant will not be able to accept the return of the product.

If you have any other queries feel free to contact us !

Thank you,
Ankush
Team ShopClues


s::s


Shipped-Mandeep, Jul 25 04:21 pm (IST):
Dear Customer,

Greeting from Shopclues.com

We would like to take confirmation for your order regarding the delivery of your consignment. Kindly share the confirmation if it is delivered to you and if you have not received the same,please let us know so that it can be checked with the courier on priority.

Looking forward for your cooperation.

Thanks,
Mandeep
Shopclues Support

s::s


--
With Regards
Vineet khurana
0********48

Complainant's Goal: I want hey pick up their bad quality product and want my money in my account
Complainant's Target: ShopClues
Complaint Location: IndiaPunjabSangrur
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