i am rajashree ghosh from kolkata ... fashion and you delivers me cheap and not the same product .. i had called up to the customer care . they told me plz return back the product we will pay you back ... i have done all the procedure on 27th july ... still now i got nothing ...
my order no- 3162088 .. i called up fationandyou customer care so many times they just used to give time frames 24-72 hrs... please do something..
here is all the emails they send me ...
Subject: RE: Fw: Your Return Request Authorization.
From: Fashionandyou (support@fashionandyou.com)
To: rajashree0204@yahoo.com;
Date: Friday, August 16, 2013 2:58 PM
Dear Rajashree,
Greetings from Fashionandyou.com !
Thank you for your email and we would like to inform you that we will be refunding the applicable amount along with the courier charges within next 3 working days.
For any further assistance, please reply to this email or call us at +91 1244125000 (10 AM-7 PM)
Best Regards,
Akshat Sharma,
Customer Support Team,
Fashionandyou.com
India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF. Indulge!
Plot Number 7-C,
Sector – 18, Gurgaon – 122015
On Fri, Aug 16, 2013 at 8:35 AM, "rajashree guin" wrote:
From: Fashionandyou
To: rajashree guin
Sent: Tuesday, August 13, 2013 12:22 PM
Subject: RE: Fw: Your Return Request Authorization.
Dear Rajashree,
Greetings from Fashionandyou.com !
Please accept our sincere apologies for the delay in the resolution of your inquiry. We are trying to resolve it as soon as possible and will keep you posted on the proceedings.
We appreciate your understanding and patience in this matter.
For any further assistance, please reply to this email or call us at +91 1244125000 (10 AM-7 PM)
Best Regards,
Akshat Sharma,
Customer Support Team,
Fashionandyou.com
India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF. Indulge!
Plot Number 7-C,
Sector – 18, Gurgaon – 122015
On Thu, Aug 8, 2013 at 11:28 AM, "Fashionandyou" wrote:
Dear Rajashree,
Greetings from Fashionandyou.com !
Thank you for writing to us. We apologize for the inconvenience caused to you.
With reference to your email, we would like to inform you that product has been received to us and refund will be processed as soon as quality checks are done. We shall intimate you once refunds are processed.
For any further assistance, please reply to this email or call us at +91 124-4125000(10 AM-7 PM)
Best Regards,
Maneesh Sharma,
Customer Support Team,
Fashionandyou.com
India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF. Indulge!
Plot Number 7-C,
Sector – 18, Gurgaon – 122015
On Wed, Aug 7, 2013 at 10:36 AM, rajashree guin wrote:
Please let me know exact time how long will it take to get my money refunded.
----- Forwarded Message -----
From: Fashionandyou. com
To: rajashree0204@yahoo.com
Sent: Monday, July 29, 2013 1:06 PM
Subject: Your Return Request Authorization.
Fashion And You
Dear ,
We have received your return request for Order No. 3162088.
The product/s to be returned:
Oder Date Products Total value + Vat Payment Mode
7/9/2013 1:20:00 PM Poly Georgette Saree with Blouse 1599 Cash On Delivery
To help make this return procedure efficient and hassle free, we request you to ship the parcel back to our order-processing centre (Shipping Label attached with this email)
Thank You for your understanding and cooperation.
Team FashionAndYou
Phone Number: +91 1206739999
E-mail: support@fashionandyou.com
Click here to Download The Shipping label Form as a MS Word File
Click here to Download The Shipping label Form as a PDF File
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