Blackberry India Redington - Hopeless Services of Redington, Jaipur For BlackBerry PlayBook
Contact Complainant     1596 Views     Report Spam  
Complaint by: Padam Jain on October 22, 2012, 1:08 pm in Consumer Electronics

I purchased Blackberry Playbook from Jaipur blackberry dealer, after some time it get a problem of charging and after logging complained in blackberry customer care (Ticket No INC000025553919) as per their instruction, I have submitted that playbook to Reginton India at their Jaipur service center on 11/09/2012.

As per their committed for 15 days to get back the repaired tablet, I did wait for more than 20 days. after that I tried to cotact them again wheh I did not received the tablet back. The are keeping on extending 4-5 days and today more than one and half month have been passed. there is no change in their reply.

Should I move to consumer court for receiving my tablet ot Redington/Blackberry will honor their reputation in market.

Complainant's Goal: Get back the Repaired/Replaced PlayBook
Complainant's Target: Blackberry India (Redington)
Complaint Location: IndiaRajasthanBanswara
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
1.
Fri, 07 Dec 2012  Premkumar

Hi,
I had similar problem of playbook not taking charge. I saw in the net that this problem is reported with high frequency throughout the world. The redington, chennai where I submitted for repair took one and half month to reply that this problem is unrepairable and not meeting warranty criteria. I am planning to go to consumer court.
Please convey me about progress of your issue.
premkumar.