Hitachi Home and Life Solutions - Hitachi Window AC not working
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Complaint by: Rashmi on June 4, 2009, 10:48 am in Consumer Electronics

This is to bring to your notice that my Hitachi Window AC purchased on 5th May 08 is under non workable condition. On calling the service engineer it was told to us that the compressor is not working as there is no gas. I never expected this from a company like HITACHI, this may happen with any other company wherein AC cost is much less than what HITACHI is offering.
The reason for AC not working is not clear and justified. We would request you to look into the matter and help in getting the problem resolved.

Machine Details
Model no: RAVO19EOD
Serial no: 080C09880
Dealer Name: Deekay Electronics , Ludhiana
Date of Installation : 5th May 08

Complainant's Goal: AC to be checked and we will pay no charges for filling gas
Complainant's Target: Hitachi Home and Life Solutions
Complaint Location: IndiaPunjabLudhiana
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Recent Comments
3.
Tue, 17 Aug 2010  Arun kumar Hitachi Engineer

your compressor is in warranty your compressor defective so company changed ti without any coast only you pay gas charged 1850 rs + transpoartion charge and 10.3%servine tax

2.
Mon, 07 Jun 2010  pradeep agrawal

I support this complaint. We bought 1.2 tn Ace Cut Our Split airconditioners ( 2 units ) during April 2009 , vide Invoice no 9 dt 18th April 2009, which are installed at 243/241, Sobha Onyx, Near Agara Circle, Sarjapur Ring road, Bangalore. I'm wondering . Repeated Efforts for free Services / inspection ( Due within six months from date of purchase ) with franchisee M/s Concorde Aircoditioning System , Banglore & Hitachi Life Solutions through online cmplaints / mail follow up are failing miserably in getting appropriate response even after more than a year of purchase.

1.
Thu, 04 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Hitachi Home and Life Solutions on June 4, 2009, 11:27 am