I need to bring to your attention my experience as an HDFC Bank customer.

My Name is Aamir Baig residing at Mahal, Nagpur 440032. I was using an HDFC Credit Card which is about 1-2 years old and due to some problems with the bank I had stopped paying the credit card dues. After about 4 months. Because I am jobless for now and have no other mode of earnings. I have updated the same to the Collection department multiple times.
But still I am receiving a harassing call from HDFC recovery executive who is not ready to tell his name whose cell no is +91-********52 and he started threatening me. He claimed he is calling from the HDFC Legal team and said that I have dues which I need to pay and I informed him that I have already had a discussion for final settlement with executive but still he started threatening me that he has my home and office address and he is going to come and beat me and my family up and will ensure that I pay the amount or he will create a nuisance in my office and ensure I get kicked out of my office.
I am not sure what to do at this stage as I fear the way recovery executive has been calling and threatening me and calling my family members. They are using statements like “Go and commit suicide if you don’t have the strength to pay the debts”.
These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behavior and language, which is legally and ethically against the Human Rights and Indian Penal Code.

I would request you to kindly advise if I should file an FIR against HDFC bank and Recovery Executive. I am not sure at this point how to get rid of this guy who has been harassing me.
We hope that you take note of this experience and help us.

Appreciate all help & support.

Thanks!
Aamir Baig
+91-********60