CITIBANK India - Harassment by Citibank over lost credit card
Contact Complainant     2471 Views     Report Spam  
Complaint by: anirbanroy on September 15, 2010, 1:53 am in Credit Cards

This is a weird incident, and I believe I need to suffer due to my own negligence.

I had this credit card way back in 2006.

It was stolen, I made an FIR, lodged the same to citibank, post which I discontinued it's services, as in completely discontinued any relationship with Citibank.

However ironically after more than 3 years, that is sometime around 2009, I started getting calls from some DSA who started claiming the amount with interest and all.

I asked these people to come and meet me which they never did. They kept making threatening calls to me and my parents at my hometown. This went on for a week or so then it stopped.

Now after a year this crap has started again.

My question is:- After making all complains and going through the necessary process, why did the bank sit quiet for so many days?

Secondly even after submitting my details and FIR copy why did the abnk kept harassing me?

In this line of complain, I admit there were major flaws from my end as well:-

1. Since after this issue was over, I didn’t feel it a point to maintain those copies (FIR and details of credit card), and now I pay the price, How will I know that I may need it like this after three years?
2. Worst, now I do not even remember the number of the credit card. All I have is my name to give to Citibank. It’s “Anirban Roybardhan”. Can you please track my case down with just my name? It was prepared while I was staying in Mumbai, now I am out of that city, post a transfer. Had I been aware of this, I would have bothered to keep my unuseful papers with me as well….. Anyways now I have learnt my lesson, and ensure I keep my details with me all the time.
3. My issue is, can Citibank help me to get rid of these calling from “022-32194961”? Some Dipika keeps calling from here since the past two days and had been making calls at my office branch in pune and Mumbai.

I am a priority banking customer with Standard Chartered and HDFC dating more than 4 and seven years respectively, have credit cards of HDFC and Standard Chartered banks since close to six years and never defaulted in any payment ever in my life with whichever service provider it be, how can Citibank do such an error?

I would request if someone calls me up at ********54 and ends this issue at the earliest.

I understand currently with the aforesaid situation I obviously am not in a driving seat. Requested if Citi can work things out for me.

Regards,

Anirban Roy Bardhan
********54

Complainant's Goal: Resolve the issue and help me get out of this humiliation
Complainant's Target: CITIBANK India
Complaint Location: IndiaMaharashtraPune
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
2.
Sat, 25 Sep 2010  Sanjay Kumar

I support this complaint.Hi Sir,

This is Sanjay Kumar. I have citi bank credit card no 4386 **** **** 0013 on my name. Unfortunately I met with an accident and I was not able make the payment of this card for last three months I already informed this to Citibank, however, now a guy from Citibank Collection department Ankur and Nazakat are keep calling me and coming to my home early in the morning. They are all the time threatening me. They asked for a check and mentioned that they would not submit the check until and unless they would seek my permission. They submitted the check without asking my permission and the check for Rs 4622 got bounced. Now they are threatening me that the Citibank may file a case on my for check bounce.
Please let me know know what shell I do?

1.
Wed, 15 Sep 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to CITIBANK India on September 15, 2010, 1:53 am