Godrej India - Godrej refrigerator repair problem
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Complaint by: on September 16, 2013, 1:28 pm in Consumer Electronics

I have raised the complaint of my Godrej double door refrigerator 231 Lt at 7-september 2013. The same day technician (name Khajaminuddin Shaikh) came at my home and said your compressor needs to be replaced and charge me 375/ INR for the visit.

Further, the godrej technician estimated 1660/ INR for gas replacement and I agree to pay because he is not charging me for the compressor price which is under warranty.He said another technician will visit next day i.e. 8-09-2013 and will replaced the compressor because he do not have knowledge of soldering.

When I call next day then he said we don't work on Sunday and next day is holiday so I called him on Tuesday then he said the technician can come to your home any time. Now, from that day I have been repeatedly following up to the technician since 8-September 2013 and he is not picking up my call.

Also I started calling to customer care 1********1 from 13-sptember 2013, however still there is no positive response from any technician visit.

Please help me to fix my refrigerator as soon as possible.

Thanks and regards,
Gulzar Hasan

Complainant's Goal: To expedite the process of customer care
Complainant's Target: Godrej India
Complaint Location: IndiaMaharashtraPune
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