My name is Ramesh B statying in Bangalore. on 29-01-2017 at 12:25 pm i got a call from the number 9205784570, saying that i am from citibank customer care , we want to replace your card because of security reasons , so we will take you to IVRS records, they told all my details with respect to credit card . so that you no need to share any card details or OTP you can enter the details through your phone only . they told me redem the reward points and can be adjusted to your bill , so i agreed and go hedd and enter the OTP details through my phone , but they traped my mobile number key entery details and they have done a transaction of 8,458.00/- towards dealsmantra_EPayKerela.as per my communication there are 4 people . after that i got a message from CITIbank that you have done a transaction against dealsmantra_EPayKerela 8,458.00/-. i got shocked and called CITI bank customer care and blocked the CARD. CITIbank executive told to give police complaint against the same.
So sir my humble request to catch them so that other people will not fall under this frud.Please help me get my money back.
CITIbANK has provided APPROVAL NUMBER FOR the TRANSACTION -----931031
My Mobile number is 9980333553