Vodafone Service,
Chennai.
Dear Sir/Madam,
Sub: Complaint against amount charging for free of cost SIM.
In reference to the above subject, i would like to inform you that, in Vadafone show room , TTK road alwarper , chennai. customer service executive Mrs Mary charging Rs.100/- for Free of cost SIM Card .
when i was asking why your people charges for issuing duplicate sim card , in that time executive said that duplicate SIM issue not free of cost , after that i come to know its free , again i went and asked the executive they are saying you don't have balance so for that will making recharge and sim charge 25/. we took 100/- ,
but i have balance and i don't want any recharge i said to them for hiding mistake so many stories creating executives.
please take immediately action against CSE, otherwise so many innocent people will suffer.,literate people itself they making fool then think about illiterate people
i hope vodafone company has good name in the market , because of theses such executive getting bad name .
please take issue in serious manner and do it immediate action.
Thanks & Regards,
Bhagya