Sai Point Honda Thane W - Fraud in store
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Complaint by: on February 9, 2016, 7:14 pm in Cars Parts and Vehicles

I’ve purchased Honda Dazzler (MH04 EU 1766) from your Sai Point showroom (Prestige Precinct, near Nitin Company – Thane 400601) on 28 September 2010. It was financed by HDFC bank hence the store people introduced me to Mr Sameer. After the completion of loan period I’ve received closure letter from HDFC.
On 14 October 2013 I’ve visited Point of Purchase and contacted Mr Sameer for transfer of RC. He asked me to renew Insurance and original copy of RC, copy of Closure Letter received from HDFC and 2000 in cash. I’ve withdrawn cash from nearest ATM, renewed insurance in store itself and handed over all the necessary documents and cash to Mr Sameer. No receipt provided. He asked me to wait for two months.
After every two months whenever I came for servicing of my bike, I’ve contacted Mr Sameer and enquired about transfer of RC. Each time he replied that I need to wait as it is under processing.
I’ve called him so many times, visited your store but he keeps telling me that he’ll get it done.
In my previous visit to your store (April 2015), I came to know that he left the job. The store receptionist checked this case with her senior person and asked me to call later.
Today on 13 June 2015 I’ve visited your store and the concern female person (name unknown) asked me to lodge police complaint about stolen RC and need to pay for transfer again. They told me that there was no CCTV camera installed on 14 October 2013 in your store. As I haven’t got any receipt from Mr Sameer, I’ve to lodge FIR. He gone missing and they already tried to contact him earlier for previous fraud case.
My complaint is that the person (Mr Sameer) has worked in your organization for almost four years. Whenever I’ve visited your store, everyone called him as ‘sir’. Hence I’ve trusted him and handed over my original documents and cash. So, I don’t want to waste my time and money for police complaint or to trace Mr Sameer.
Request you to intervene on priority.
I want my original vehicle papers, bank closure letter, cash. Also compensation as I’ve paid fine to RTO thane for not showing my vehicle papers.
P.S. I can’t sell my vehicle without original RC book in my name.
Shashikant Bandekar
********80
Shash.bandekar@gmail.com
Today’s date: 09/02/2016

Complainant's Goal: I want my original vehicle papers, bank closure letter, cash. Also compensation
Complainant's Target: Sai Point Honda Thane W
Complaint Location: IndiaMaharashtra
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