Country Vacations - Fraud done by Country Vacations(Country Club) Hyderabad
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Complaint by: Ayrus on February 17, 2013, 10:35 pm in Vacation and Hotels

SURYAKANT 17-Feb-2013

Vs

COUNTRY VACATIONS
3-6-12/13, 4 th Floor,
AL-SAMAD BUILDING.
ABOVE UNIVERSAL BAKERS,
HIMAYAT NAGAR, HYD-29.
Contact no's : 91 - 40 - 4433 1330, 4433 1360
Fax no: 040-********- Recieption : 40077881/82
E-mail: customercare@countryvacationsmail.com

Re: Fraud done by Country vacations for holidays (Membership No. DT191462)

Dear Shaji Mathew/Phannendra Rao,

I had bought the Country vacations membership for 30 years of holiday vacations, from your Amrutha Castle Hyderabad on 17th July 2011. I regret to inform you that I have strong proof for my 30 years of India holiday vacations including 5 years of International vacation (as a complimentary) but now your executives/customer care is telling me that I have only 5 years of membership and my numerous verbal complaints/mail complaints to your personnel have yielded no results.

I approached to all below executive and provided my all documents but no one is bothering to reply and even I have sent my membership cancelation request on 17th November 2012, but still there is no response after 3 months now.
Mr. Ahmed Mohiuddin(********42,********15)
Mr. Afroz(********42)
Mr. Ajit(********96)
Mr. Augustin(********77)
Mr. Srinivas
Mr. Srikanth(********28)

Sent many mails to below mail ids
srinivasgupta@countryvacationsmail.com
customercare@countryvacationsmail.com
shaikyousuf_dsa@countryvacationsmail.com
CCIL@COUNTRYCLUBMAIL.COM
golluaruna@countryvacationsmail.com
ahmedmohiuddin@countryvacationsmail.com
srinivasdasu@countryvacationsmail.com
centralcustomercare@countryvacationsmail.com
response.team@countryvacationsmail.com

I request you to either provide my all offers presented in presentation or refund my money without any interest + compensation.

I don’t want to take any legal action if it will be refunded else there is no other way even I know there is cases pending in consumer forum is more than 2 lakhs but I am sure that it will be given in my favor with compensation + interest. I can provide 200% valid strong proof.



Thanking You,

Sincerely,

Suryakant
Membership No. DT191462

Complainant's Goal: Cancel my membership and refund full paid amount(165000/-)
Complainant's Target: Country Vacations
Complaint Location: IndiaAndhra PradeshHyderabad
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Recent Comments
3.
Sat, 23 Feb 2013   Message By Complainant Suryakant

Hi Country Vacations Response team, In my complaint i have mentioned that i have sent mails and scanned documents to "response.team@countryvacationsmail.com"

and sent to more mails ids
"srinivasgupta@countryvacationsmail.com"
"customercare@countryvacationsmail.com"
"shaikyousuf_dsa@countryvacationsmail.com"
"CCIL@COUNTRYCLUBMAIL.COM"
"golluaruna@countryvacationsmail.com"
"ahmedmohiuddin@countryvacationsmail.com"
"srinivasdasu@countryvacationsmail.com"
"centralcustomercare@countryvacationsmail.com"

So don't ask me again with your predefind message.

2.
Fri, 22 Feb 2013 - Business Reply from - Country Vacations Response Team (Country Vacations)

Dear Sir,We just viewed your experience here & the inconvenience is deeply regretted. Kindly mail the complete details of your membership & issues if any to "response.team@countryvacationsmail.com", so as to help you and understand the issue better.

1.
Mon, 18 Feb 2013 - Business Reply from - Country Vacations Response Team (Country Vacations)

Dear Sir,We just viewed your experience here & the inconvenience is deeply regretted. Kindly mail the complete details of your membership & issues if any to "response.team@countryvacationsmail.com", so as to help you and understand the issue better.