Country Vacations - Fraud & Cheater Country Vacation Kolkata, my contract DT57#1465
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Complaint by: Ashis K Das on February 26, 2012, 8:14 am in Travel and Vacations

Dear Sir/Madam,

I would like to draw your kind attention to the fact that recently we have been cheated by Country Vacation, Kolkata. Describing all details below. Any help in this regards is appreciable. Contract DT57# 1465 Date 5th February’ 2012
On 1st February’2012, we got a call from Country vacation representative Ms. Reema that we have won a prize in lucky draw and we need to visit country vacation office and attend a presentation of 1.30 We schedule an appointment at City Center office @ 1.30 PM on 5the Feb’ 2012.

We went to country vacation office and attended presentation there, which was delivered by Mr. Swarup & Miss Putul. They described all lucrative benefits offers and we are the lucky 500 customer to get this benefit etc… we applied for 10 years of membership with 6 nights 7 day in Country vacation and RCI affiliated Resorts. We requested Mr. Swarup to allow us at least one day time to think but he is not willing to give us any time. At that time my daughter was hungry and he did not even allow us to take food. He insisted to sign agreement and make payment (Rs 85,000) by credit card on the spot. We hastily signed the agreement without reading the content of it, since we have not been any time to read. At that time we did not have Rs 85,000/ or any credit card. Then Mr. Swarup sent Miss Putul and another sales Person to our residence Club Town Estate, 87 dumdum road, Block-3, Flat-2D, Kolkata, 700074 to receive payment and we paid through credit card. They allotted Contract#DT57#1465.
On Next day, I read purchase agreement and it does not contain major benefits which Mr. Swarup and Miss Putul had committed us during presentation. These are follows below
1. Mr. Swarup & Miss Putul of country vacation committed us that Company will sell membership or any unused vacation as per our request within 2 months time frame from requested date. But in agreement it is written as “Renting or selling membership can be done through personal contacts”
2. No body told us membership option like red point/white point/Blue point. But In agreement, our status is blue point. Holiday booking will be based on type of point as per availability. That means, we may not get resort booking as per our holiday schedule especially during vacation time.
3. They committed us about availability of Medical Doctor, Car & Guide during our stays in Resorts with free of cost but in agreement nothing has mentioned
4. They committed us about 4/5 star rated accommodation but in agreement nothing has mentioned.
5. They committed us about health insurance coverage but nothing has mentioned in agreement

In reality agreement is different than the commitment of Country Vacation. All clauses in Purchase agreement are being purposely kept to the favor of company to cheat us. We are very much frustrated about this miss sale to us. On next day 7th February’ 2012, we have given complain letter to cancel contract but till now no reply from them.

This is the way, we have been cheated by Country Vacation. I came to know from Internet that there are so many people also suffering by Country Vacation fraud cheating cases. My humble request is to prevent this activity and help me in getting my money back. Any help in this regard will be very much appreciable. If anybody has been cheated by country vacation Kolkata, Please let us know (dasashis13@gmail.com). We can file a joint complain to the Consumer forum to stop this activities.

Thanking you
Yours faithfully
Ashis Kumar Das
Cell – ********75
Email – dasashis13@gmail.com

Complainant's Goal: I want my Money back 85000 INR and cancellation Purchase agreement DT57#1465
Complainant's Target: Country Vacations
Complaint Location: IndiaWest BengalKolkata
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Recent Comments
4.
Wed, 13 Dec 2017  Parama Basu

The same thing happened to us too. The sales girl is neither picking up the call nor providing us with any information furthur. This company should be banned. They literally forced us to pay an amount of 1,65,000 INR and now they are giving us no service.Please guide us to get the hard earned money back

3.
Tue, 06 Mar 2012  Pratap Das

Ashis , can you draw attention to police and media for this , currently they are campasing at Nandan , City Centre like places and befooling pleople... there are so many complains against them....

2.
Tue, 06 Mar 2012  Pratap Das

Ashis , they are befooling people the similar way. there are a lot. last week I went to Merlyn Homeland , sounth calcutta , with same promise , msame methods......

I think we should jointly report to Police department against these people..

1.
Sun, 26 Feb 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Country Vacations on February 26, 2012, 8:14 am