Reliance Life Insurance - fraud, cheat, false promise, lie and mis selling to sale policy i want refund my
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Complaint by: san on January 31, 2015, 3:21 am in Insurance All

Reliance sales manager Dipesh dubey sm code ******** and his branch manager :Ushman khan Branch : tardeo Bombay central. 1st part November 2013 Dipesh DUBEY call from reliance life insurance and say if anyone in your family have no job than reliance life insurance taking all retired, housewife and unemployed as a agent of reliance life insurance. My dad is retire and have own estate agency office so I thought for my dad to become reliance advisor agent so I ask Dipesh DUBEY meet me. After so much talk my dad, wife and I appeared exam after few days. My wife and I pass the exam of IRDA. Soon from another day Dipesh DUBEY starts to come dad office and keep calling my wife and me to open the policy or I'll loose the job please help me. This happen many days one day I meet and ask what the problem i told I didn't appear exam for harressment to me and my wife he was baggage like anything please open only onenpolicy or I'll loose my job. On 22nd dec2013 after his call I meet him I thought let open small policy and get relief from him ask him what are the policy. He say many policy but I like the one reliance child plan 5 year terms and one time payment of 25000. So I ask in detail about this reliance child plan Dipesh DUBEY say this is child plan 5 year terms 1 time payment annually of 25000 and this will rotate for next 4 year automatically. Maturity will be between 40000 to 65000 I ask I don't have child yet I am newly weds. He say no problem its a child plan for your child only. I ask are you sure one time payments again and again He say yes I ask I want to conform from your manager He call Usman khan branch manager Usman khan also say the same thing yes this is reliance child plan 5 year term with one time payments and this will rotate for next four year you don't have to pay anything after. So after again and again conformation I also told that I'll be flying to Singapore in the end of December 2013 he say no problem Dipesh DUBEY will take care of you policy and will handle personally to your dad or wife. I agree to open the child plan with one time premium of 25000 I remove cash and sign the documents on 22nd December 2013. On 25th December 2013 I got a call from my company that tomorrow is my ticket to singapore . I call Dipesh dubey and told that tomorrow i am going to Singapore when I'll get my hard copy of policy he say sir I'll handle dontworry. So I fly to Singapore. Daily my get call from Dipesh DUBEY to open the policy or I'll loose the job after angary I ask Dipesh DUBEY stop calling my wife or I'll complain against you and when you will give my hard copy of policy almost 1 and half month pass he say its with me sir I'll give tomorrow. I told give the policy to dad and stop calling. 2nd part After one year this December 2014 I received call from reliance couatomer care that your due of 25000 of child plan is 26th dec 2014 sir, I told no this was one time payment policy, but coustmer care lady say you have to pay 5 year annually 25000, I ask I'll talk to your manager. I shock and angary what is this. I call Dipesh DUBEY but his number out of reach. I call Usman khan and he receive the call I narrated all what customer care told me Aftwr few second quit and after Usman khan say that no its not 5 year you have to pay this 2nd year you have to pay and this 2nd premium will rotate for next 3 years, I told no Usman sir you told me this was one time payment. He say no you have grace period you can pay in instalments also monthly. I told why you cheat and lie to open the policy, I told I'll complain consumer court he suddenly say you cannot complain because advisor is you own wife how you can complain on your own wife. He say I'll talk to Dipesh DUBEY and inform you. I told his number not reaching he gave me number and say he no more working with reliance. I call Dipesh DUBEY many time and whataap but he not reply. After spending couple of day Dipesh DUBEY take my call. I ask all and recorded his voice call he himself agree that yes this policy he sale was one time payment only he got training from his senior Usman khan and also tobuse my wife name as a advisor of policy sobin feature I cannot complain on wife. I have all three voice call recording of customer care telling I have to pay all five year. Usman khan voice call saying I have to pay 2nd year and this will rotate and I cannot complain because advisor is my wife if I complaints my wife will be in trouble say Usman khan. Dipesh DUBEY agree all mis selling of policy and cheat I did this complaints to Rlife.headcoustomercareheadcoustomercare@relianceada.com Cc to : rlife.coustomerservice@ relianceada.com Rlife.gro@relianceada.com Complaints@irda.gov.in 1st complain reference number : 1412661979 reliance complain Complain reference number : 1501021938 reliance complain IRDA token number : 12-14-022523 But no useful to complain all above also all are Same just cheat and fraud from innocent people to fulfill there child need. I found your site Trying here also for some hope To get back my money refund Even though giving full proof of voice call the all culprits are free to do more fraud and cheat

Complainant's Goal: i want my money refund
Complainant's Target: Reliance Life Insurance
Complaint Location: IndiaMaharashtraThane
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Recent Comments
1.
Mon, 02 Feb 2015  Reliance Life Insurance

Dear Mr. Navik,
As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.headcustomercare@relianceada.com for any clarification regarding the same

Regards,
Reliance Life Insurance