Home Shop18 - Fraud Calls & Threaten on Behalf of HOMESHOME18
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Complaint by: USHA SAHNI on October 6, 2017, 2:48 pm in Online Shopping

Here I am getting calls on behalf of HOMESHOP18 starting that I won Tata Safari in lucky draw in confirmation they have send me SMS( I'm attaching the Screenshot). So they said I have to make a deposit of Rs 10,000 into there account.

When I asked him from where he got my number, he assures me that he is calling from the head department of HOMESHOP18 then he correctly quoted the last product I have purchased from HOMESHOP18 before a day and he also confirmed my home address up to my pincode!

This is a serious matter that how this fraudsters could lay their hands on my personal details which I have submitted while buying the product from your website(HOMESHOP18)
Not sure whether they have my CARD DETAILS TOO!

I have been buying products from other online portals form many years and I never experienced such situation. This is a serious matter that why your organization & your distribution partners are not able to safe guard important consumers personal information.

I already complaint against them so many time to the customer care of HOMESHOP18 and My complaint Request number is 201021687 they gave to me only one time. I have been assisted by Akansha/pinki/preeti(Legal Team Lead mentioned by her) & Sachin from escalation. team I share the whole story with them & I also shares these numbers with them 7079945062, 7654233892, 7257875488 from which I am getting continuous calls but unfortunately I didn't got any trustable answer from them . They are still calling me on my registered mobile numbers and sending me confirming text messages about my winning prize money & car.

but now on things are serious because those people are Abusing & Threatening to me over the call if I disconnect there call. They already have my address details and every personal detail of my residence this is scary that authority of homeshop18 is not taking any action against all these incidents after informing several time to them even over the mail.

Kindly request to you please look into this matter personally and take some serious action against this.
Looking forward for a reply from your side.

Complainant's Goal: Threaten by fake calls on behalf of HOMESHOP18
Complainant's Target: Home Shop18
Complaint Location: IndiaDelhiNew Delhi

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