Sony Ericsson - Fraud by Sony
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Complaint by: Siddharth on August 17, 2012, 10:26 pm in Mobile and Cell Phones

I purchased a Xperia P mobile phone from Sony on 10th July, 2012 and since then i was experiencing problems with the device following which i submitted it to an authorized service center on 30th July. I was told that the phone shall be swapped and returned within a week but have not received till date. On calling the company repeatedly i was always given an excuse and an extension of 2 days was asked but it did not help. The company executive Mr. Tilak himself admitted on the fact of selling a defective device. The company regional head of Mangalore region Ms.Vidya then said that they would replace it with a new device but till now there has been no action from the company. I kindly request you to look into the matter and help.
Regards,
Siddharth Bansal

Complainant's Goal: To get the faulty device replaced by a new device
Complainant's Target: Sony Ericsson
Complaint Location: IndiaKarnatakaUdupi
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Fri, 17 Aug 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Sony Ericsson on August 17, 2012, 10:26 pm