Videocon - Forcible subscription for Video cone DTH add on
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Complaint by: S. Thiagarajan on August 3, 2015, 1:50 pm in Entertainment and Movies

Dear Sir,

My video con DTH Customer IDs are 1. ******** 2. ********

I wish to state that today I have received a SMS (QUOTE0 "Dear Customer, On your request we have activated Active Services ADD-ON@Rs.116/- per month. To discontinue the subscription call our customer care @********8.(UNQUOTE)

Both my above IDs are under South Silver Pack and no add on required.

Why forcibly looting customers to feed the staffs.

The customer care number given in the SMS is not toll free.

I spoke to two stages of customer care and given me a SMS (QUOTE) Dear Thiagarajan your complaint No.318000814 for customer ID ******** has been registered and will beg resolved till Monday August 3, 2015 08.10 PM. (UNQUOTE).

If the staffs could not be engaged properly these sort of nuisances are arising. The concerned nodal officer should educate staff from refraining such indecent activities.

Complainant's Goal: To resolve the issue immediately and not to reoccur
Complainant's Target: Videocon
Complaint Location: IndiaTamil NaduTiruchirappalli
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