flipkart.com - Flipkart &Spice
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Complaint by: Isaac on October 17, 2014, 2:14 pm in Online Shopping

I purchased a Spice Android One Phone, from FLIPKART, twodays back (on 14oct14) for Rs.6300 . It is not at all working. I complained on 15th Oct 14. They wanted me to wait till 17th 12 o' clock for processing. After three days, today i got an SMS that the company has disapproved my return/replacement request. Flipkart executives are helpless and Spice wants me to route it thro' Flipkart. Net result- I lost Rs.6300.Moral: On flipkart, if the item is working you are lucky. If not, your total money is lost. Be very careful - one month return policy is a cheating and has no value. Can you find a single case of replacement without pains?

Complainant's Goal: Replacement for the phone which is not at all wrking
Complainant's Target: flipkart.com
Complaint Location: IndiaTamil Nadu
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