Not yet - Facing Problem of Service
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Complaint by: Mirash on November 2, 2013, 1:57 am in Others

Respected Sir/Madam

I am Mirash Muhammed, I Owned Honda CBR 150 Registered no.PY-03-A-1345. For the 3rd Service of my Bike, I just Want to book Which day they are eligible to do my Service. So that from the morning itself i keep dialing to your service station. am happy With my bike but not at all With your Service Team called Peeyem honda - Kannur, Kerala".

I Found your showroom details through internet. Firstly i dialed this no.+********2083 and one lady took phone and she said that, this is showroom if you want to service your bike dial this number and she gave one no.+********8711 So i dialed that no. and this time another lady took phone and she told me the same thing and gave that no. firstly i dialed(+********2083). This time She gave the Service no.+********3711 I hope but no sure at all. From today 11.45 to 3.00°clock I keep and Keep dialing that no. and thank god, honestly am saying sir noone even pick the Call.

This is What we expecting from a company like Honda? This is What you calling customer satisafication?

The employees in the service center dont even have the sense how to communicate with the customers, Iresponsible idiots!! Sir its your duty to teach them how to treat a customer through Phone.


Please help me out to get rid of this issue.



Thanking You
Yours faithfully

Mirash Muhammed
Mob num : 0********47
e-mail : mirashkhan@rocketmail.comj

Complainant's Goal: for a better service information
Complainant's Target: Not yet
Complaint Location: IndiaKeralaKannur
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Recent Comments
1.
Fri, 17 Jan 2014  Salil Kumar Adv

Hi,

I have seen your grievances as a consumer ….. you can surely approach the district consumer forum for appropriate remedy .
If you need any further help, please feel free to contact me :
SALIL KUMAR .P
ADVOCATE
HIGH COURT OF KERALA
BEHIND BAR ASSOCIATION CANTEEN
THALASSERY-1
MOB : ********29
********65