Dear Sir/Madam,
Most humbly and Respectfully, I wish to inform you that on my Tata sky subscriber id 1038706824. I am frequently facing Picture frizzing problem, poor/dull picture quality, indicator issue in set top box, low signal and strength quality also from more that 15 days and from 20 June, 2014 facing screen blue issue and still persisting. I am unable to watch television from 20 June, 2014. Few Tata sky work order number is - DS0DQ99, DETOPB3, DLSIOLW, and DMLPE6N.
On the other hand I also want to draw your kind attention towards Tata sky Installer Behavior and service center manager behavior with me. On 22 Jan, 2013 Tata sky service
center manager behaved very cheaply and giving me threatening at that time in bad manners. On 1st Feb, 2014 Tata sky disconnected my connection without any notification for 2-3 days. On 26 Feb, 2014 your installer named Ganesh Baraik behaved rudely and says abusive language to me. On dated 11 June, 2014 Tata sky installer named Gauri Shankar told me that we simply rectified your issue but you have informed higher authority of Tata sky. On 1st Feb, 2014 Tata sky disconnected my connection without any notification for 3 days. Regarding all these issue I have also informed timely to Tata sky service In-charge named (Mr.Janardan) in Ranch, Jharkhand but no improvement and as it is still persist.
On 19 June, 2014 I got a call at Tata sky end from 0********00 and told me that we will charge Rs.150 for visit and your set box will not covered warranty but sir my Tata sky connection is in annual service commitment and on Tata sky official site very clearly mentioned that set top box will cover in ASC and no visit charges also. This is clearly showing that Tata sky is not following his policy and making full to public.
These all clearly showing that how Tata sky services is extremely cheap and worst. Field executive officer of Tata sky behavior is worst whose name is mentioned above.
In India why these branded company is doing/behaving in bad manners with customer? Because one is only a common man who is using his company product. Shame on such type of brand. Consumer has also got some rights in constitution of India to fight against them.
Therefore, I kindly request you to take extremely against M/s Tata Sky Ltd. and provide me compensation of Rs.1500 for all such activates which happened with me and refund of Tata sky connection including subscription. For this I will be highly great full to you.
You must try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at help@tatasky.com or call their Toll Free Number at 1-800-1806633. The best part is it is available 24X7. I am sure they will look into your matter and resolve your issue.