Indian Railways - Evenif my W/L ticket was released from W/L, I was not provided the berth.
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Complaint by: Laxmikant Agarwal on October 7, 2009, 11:38 am in Indian Railways
I was travelling in Kanyakumari-Bangalore Express (6525) on 4th of Oct with my pregnant wife and my daughter with the sleeper class ticket (PNR# 4411064611) and to my shock evenif the ticket was released from W/L TTEs T.M. Pradeep & George P.L. misbehaved with me and didnot provide the information on my berth numbers. I also showed them the SMS from 139 which clearly stated the tickets are released from W/L, and mentioned that my wife is pregnant and I have a small kid with me, they didnot listen to me.
I expect action to be taken against these 2 TTEs and that railway compensate me for not providing me the berth and for the inconvenience caused to my family during the travel.
Complainant's Goal: To know how to get compensation & take necessary action against the corupt TTEs.
Complainant's Target: Indian Railways
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An email communication has been sent to Indian Railways on October 27, 2009, 7:17 pm